It goes without saying, but we’ll say it anyway: the safety and privacy of children who play with WowWee toys and who visit this website is very important to us. For years WowWee has been a name that parents can depend on, and we will continue to ensure that we remain a company that you can place your trust in.

Product Testing

All of our products adhere to strict production standards and are subjected to thorough quality assurance tests before they reach the market. We use only the highest quality materials in our products and packaging to deliver a product that satisfies all industry-set benchmarks.

Our products also pass many third-party reviews and have earned numerous awards from reputable organizations and publications such as iParenting Media, Parenting Magazine, The National Parenting Center, the Oppenheim Toy Portfolio, Child Magazine, Creative Child Magazine, Dr. Toy, the Canadian Toy Testing Council, and others. To view the complete list, Click here

Declaration of Conformity (R&TTE) for the European Union

Product Support

This website has a section dedicated to providing set-up and support information – user manuals, software updates, FAQs – for WowWee’s more sophisticated toys. You can find it here.

For any specific questions, comments, or technical support, you are invited to submit an online request and one of our customer service agents will reply.

Online PRivacy

In addition to our standard Privacy Policy, WowWee voluntarily adheres to The Children's Online Privacy Protection Act of 1998 (COPPA). WowWee recognizes that we are not permitted by law to collect information about people under the age of 13 without proof of parental consent. As such, we choose not to accept website registrations (WowWeeMail, WowWeeClub) or contact information from those under the age of 13.