WowWee

FAQ

I clicked on the Home button, but Rovio can't seem to find its charging dock properly. What's wrong?

There are number of reasons why Rovio can't find its home base properly including:

  • You did not properly set Rovio's home base to begin with. Verify that you have saved Rovio's home base first.
  • There are obstacles in the way.
  • The charging dock is not properly placed.
  • The navigation signal of the charging dock is too weak or there is no signal.
  • Too many infrared signals or direct sunlight on the sensors causing interference.

Rovio's interface is loaded but I do not see the video stream... what's wrong?

Possible causes and solutions:

  • Make sure that Rovio is turned on. It might have been turned off while you were logging into Rovio's interface.
  • The port forwarding settings are incorrect. Verify your port forwarding settings in your router's firmware interface.
  • The required ActiveX is not installed for Internet Explorer. To install the required ActiveX component, click on the link that appears in the Rovio display panel or in the bar that appears at the top of the Internet Explorer window when you are prompted. Follow the onscreen instructions for installing the ActiveX component. If the link does not appear, verify that your pop-up blocker is turned off, and your security settings are NOT set to High.

Why is there no audio stream from Rovio?

Possible causes and solutions:

  • Two-way audio streaming is only supported on PC platforms running Internet Explorer 6.0 and up. Refer to Appendix A for a list of browser compatibility features.
  • If you are using Internet Explorer on a PC, your volume levels might be low.

I am trying to play back a path that I previously saved but Rovio doesn't seem to play it back properly... What's wrong??

There might be a few reasons why Rovio won't play back a path, including:

  • Rovio's batteries are weak or depleted and need recharging.
  • Rovio cannot detect the Room Beacons, for instance, they might have been moved from their original location or are not powered.
  • There are obstacles in the way.
  • The navigation signal is too weak or there is no signal.
  • Too many infrared signals or direct sunlight on the sensors causing interference.

I clicked on the Home button, but Rovio can't seem to find its charging dock properly. What's wrong?

There are number of reasons why Rovio can't find its home base properly including:

  • You did not properly set Rovio's home base to begin with. Verify that you have saved Rovio's home base first.
  • Obstacles in the way.
  • The Beacon is not properly placed.
  • Too many infrared signals or direct sunlight on the sensors causing interference.

Rovio's interface is loaded but I do not see the video stream... what's wrong?

I clicked on the Home button, but Rovio can't seem to find its charging dock properly. What's wrong?

  • Make sure that Rovio is turned on. It might have been turned off while you were logging into Rovio's interface.
  • The port forwarding settings are incorrect. Verify your port forwarding settings in your router's firmware interface.
  • The required ActiveX is not installed for Internet Explorer. To install the required ActiveX component, click on the link that appears in the Rovio display panel or in the bar that appears at the top of the Internet Explorer window when you are prompted. Follow the onscreen instructions for installing the ActiveX component.

Why is there no audio stream from Rovio?

Possible causes and solutions:

  • Two-way audio streaming is only supported on PC platforms running Internet Explorer 6.0 and up. Refer to Appendix A for a list of browser compatibility features.
  • If you are using Internet Explorer on a PC, your volume levels might be low.

I am trying to play back a path that I previously saved but Rovio doesn't seem to play it back properly... What's wrong??

There might be a few reasons why Rovio won't play back a path, including:

  • Rovio's batteries are weak or depleted and need recharging.
  • Rovio cannot detect the Room Beacons, for instance, they might have been moved from their original location or are not powered.
  • There are obstacles in the way.
  • The navigation signal is too weak or there is no signal.
  • Too many infrared signals or direct sunlight on the sensors causing interference.